Funny story Roy. I understand the automation process and used it quite successfully with my last two CD’s. Using Kunaki, I simply uploaded the files, approved the result and voila a nicely produced, professional looking CD. This time, however, I wanted a 6 panel digi-pak. I didn’t have any of the programs to run the formats Discmaker’s templates used. Customer Service’s (that’s an oxymoron) solution was to tell me to buy the program, learn it and then follow their guidelines. They gave me a link to a YouTube video. Not very sympathetic towards the needs of their customers.

Colin, yes they’re all the same with one exception. Customer service. I called several other companies and was told “sure send the graphics, we can do that”. “What else can we do for you?”

Tom, I know you love Disc-makers and I didn’t want to take away from Justice’s CD exposure by responding with my recent experience. I am sure if I wanted to put out another jewel case, I could have followed the on line guides, but for some reason the Digi-paks are another animal. Glad you’re happy.

Everett, Yeap, I’m sure there are other unhappy campers. It’s a shame, cause up until now, I always held Disc-makers as being the Cadillac of CD makers, but sometimes when you get successful you forget what got you there.

Iggy