It's certainly a new world with the DRM.

But in terms of your fan that complained. Maybe he should have read his agreement better, and/or maybe you should think about something. Napster allows for streaming listening if I'm not mistaken. Their agreement clearly tells a user that they lose the right to listen to the music when they stop paying for the service. In fact all the streaming sites do this.

"*It is necessary to maintain a Napster subscription in order to continue access to songs downloaded through the Napster service. If you are joining a subscription plan with an installment billing option (e.g. 1 year billed monthly), Napster will charge you for each applicable installment without further notice."

That quote comes right off Napster's home page. So while it's cool of you to respond to a complaining fan by sending him a free copy of your stuff, he really got himself caught in his own problem and you set yourself up for a lot of people to come at you with the same complaint.

This is also a primary reason why iTunes is still the dominant force. You don't lose your purchase because it's not a subscription. It does require iTunes (which is free) to play it, but it will play. You can burn it on a CD, or back it up - its up to you.

Thanks for the information about Sony though.

Jody

p.s. - One thing I find really odd at the napster website is that all the quotes come from napster employees and not customers. Does anyone else think that's weird?

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Music That Makes Your Soul Happy!
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Jody Whitesides
A Funky Audio Lap Dance For Your Ears!
www.jodywhitesides.com