While the computer is running properly, back up any important files onto something else - an external hard drive, a thumb drive, DVDs, a cloud storage unit on Google or Hotmail, etc. The chances are that it will crash again, maybe permanently, and you could lose whatever is stored on the hard drive.

I had a Vista laptop from Hewlett Packard a couple of years ago and it kept showing me the black screen of death and finally died completely. It was a hardware/motherboard issue, not a hard drive and not the OS. I was afraid to send it off to be repaired because stored on it were passwords to bank accounts, etc. I wound up buying another computer and trashing the laptop.

There are many causes for the black or blue screen and nobody is going to be able to diagnose it based on the information you have given.

Colin

I try to critique as if you mean business.....

http://colinwardmusic.com/

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