Hello Dave. Since this has occured this is what I have done to either find out where the problem lies or what it might be:


Believe that my system has fallen under Vistas “Black Screen Of Death.”

After talking to “tech” guys online and after searching out the problem I have performed the following: (When I have gotten it to “boot up”):

- system restore,

-a “Factory (out of the box) Restore”

-and have run my system through various “scans” (CHKDSK, Security Essential, Windows Defender, Sophos Anti Rootkit and Avast Anti-Virus Boot Scan but only “Sophos”found anything, two hidden files for Best Buy, and they were deleted.)

It has been suggested that this problem could be a HD problem and that maybe I should purchase a new HD. It has also been suggested, online, that this is an OS problem that Microsoft/Vista has been having since 2009, either way I do not have the coin to purchase a newer machine and kind of like mine.

Toshibia (Laptop), Satellite 32 Bit, SP2, Model Number: PSLC8C-02Q019, Running Vista HP and has the AMD Duel Core).

So what I would like to know is if I were to bring my machine to you: (Or if you were to come to me?)

-how much do you charge for “looking” at it? AND

-how much would you charge to install a new HD ( upgrading the capacity and memory) and the OS Windows 7 HP?

Yours Truly,

Douglas Murphy


"Is this a practice? They are all practices." John Denver

www.soundclick.com/dougmurphy