Back in July, Tom Shea posted how happy he was with Disc-Makers. At that time I was busy finishing up my graphics for my next CD. After reading everyone’s comments I was sold and sure Disc makers was for me.

Well folks, not this time. All I wanted was a digi-pak. I had all the graphics done but didn’t feel comfortable using their PDF templates. I called them for help and was told to use their templates or there was nothing they could do. What?? I can’t send you my graphics and for a small price you put it on your templates? NOPE. I thought I just got a bad customer service rep so I used their “Chat on Line” service and was told the same thing. He did tell me, however, they had a graphic service that I could use for an additional $500, if not then I was S.O.L. Still not taking no for an answer I e-mailed customer service and was told the same thing. OK, don't let the door hit ya!

There are so many CD replication/duplication places that are more than willing to help. One phone call and I was set. I guess Disc-makers has gotten a little too big for us little guys.



Iggy