Hi David,

That can happen but I agree 17 is a lot of times! We have a high volume of tickets right now so that's why you might not have heard back from us. We try to respond to everyone within 48 hours. Not always possible given the amount of email we receive. But its possible you will be presented with the same song multiple times if that's how the system distributes it. You won't be presented with the same pairings ever.

Originally Posted by Al David

This new song came up 17 times in a row! I am not exagerating...17 times in a row. I quite judging a that point. I'm guessing that this is a "catch up" function. If so, I do not think that is fair. If you come in late, you should get no special treatment for "catching up".